Best Microsoft Dynamics CRM Training in Chennai
Our Training in Anna Nagar, Chennai is completely looking to offer this Microsoft Dynamics CRM training in various places in and around Chennai. Our Microsoft Dynamics CRM training centers are equipped with a perfect environment to learn with all the required facilities. We guide our Microsoft Dynamics CRM training students to be certified at the end of our course. In the last six months timeframe, we have completed Microsoft Dynamics CRM training for more than 80+ students with excellent feedback and placements. We are charging very competitive in the market which helps to bring more Microsoft Dynamics CRM professionals into this market. Our Microsoft® Dynamics® CRM training course fee is very nominal which anyone can pay in installment basis as well. We are having multiple class timings which suit everyone who wants to learn in their own timings. Our Microsoft Dynamics CRM training will be scheduled in regular weekdays and weekends based on the student’s request. We do have fast track Microsoft Dynamics CRM training and online Microsoft Dynamics CRM training with one-to-one basis. We are giving more Microsoft Dynamics® CRM training for corporates which employees of their company will be benefits with our training.
Microsoft Dynamics CRM Key Features
Besant Technologies offers Microsoft Dynamics CRM Training in Chennai in more than 9+ branches with expert trainers. Here are the key features,
- 30+ Hours Course Duration
- 100% Job Oriented Training
- Industry Expert Faculties
- Free Demo Class Available
- Completed 500+ Batches
- Certification Guidance
Microsoft Dynamics CRM Training Batch Schedule
Microsoft Dynamics CRM Training Syllabus
- Benefits of Closed Loop Marketing
- Creating and Using Marketing Lists
- Marketing Campaigns and Quick Campaigns
- Quick Campaigns
- Introduction to Marketing Campaigns
- Creating a Marketing Campaign
- Creating and Using Campaign Templates
- Importing Leads
Implementing and Managing Marketing Campaigns
- Campaigns, Campaign Activities, and Marketing Lists
- Creating and Using Email Templates
- Sales Literature, Products, and Price Lists
- Distributing Campaign Activities
- Capturing and Viewing Campaign Responses
- Working with Campaign Responses
Analysis, Reporting, and Goals
- Analyzing Marketing Information with Lists, Views, and Charts
- Working with Reports
- Creating and Managing Marketing Goals
- Creating Charts
- Customizing and Working with Dashboards
Sales Management in Microsoft Dynamics
- Overview of the Sales Process in Microsoft Dynamics CRM
- Core Records in the Sales Process
- Tracking Competitors and Managing Sales Literature
- Working with Leads
- Working with Opportunities
- Sales Processes, Workflows, and Dialogs
Working with the Product Catalog
- The Product Catalog and the Sales Process
- Unit Groups
- Adding and Maintaining Products
- Creating, Maintaining and Using Price Lists
Sales Order Processing
- The Microsoft Dynamics CRM Sales Order Process
- Opportunities, Quotes, and the Sales Process
- Working with Orders
- Working with Invoices
Analysis, Reporting, and Goals
- Analyzing Sales Information with Lists, Views, and Charts
- Working with Reports
- Exporting Sales Information to Microsoft Office Excel
- Creating and Managing Sales Goals
- Creating Charts
Service Management in Microsoft Dynamics
- Getting Started with Service Management
- Cases and the Service Management Process
- Queues and Contracts in Service Management
- Working with Cases in the Case Grid
Working with Cases and Contracts
- Creating Case Records
- Working with Cases
- Contracts and Contract Templates
- Creating and Working with Contracts
- Using Contracts with Cases
Using the Knowledge Base
- Article Templates
- Creating, Approving and Publishing Articles
- Using and Searching the Knowledge Base
- Cases and Knowledge Base Articles
Working with Teams and Queues
- Introduction to Teams
- Introduction to Queues
- Creating and Managing Queues
- Working with Queues and Queue Items
- Using Workflows with Queues
Analysis, Reporting, and Goals
- Service Management Reports
- Service Management Charts and Dashboards
- Goal Management for Service
Service Scheduling in Microsoft Dynamics
- Service Scheduling Overview
- Service Scheduling Scenarios
- Service Scheduling Process
- Working with Service Activities and the Service Calendar
- Closing, Canceling or Rescheduling a Service Activity
- Using Charts and Reports to Analyze Service Activities
- Understanding the Service Activity Scheduling Engine
- Resources, Services and Selection Rules
- Incorporating Customer Preferences
- Resource and Service Capacity Requirements
- Understanding Sites and Same-Site Requirements
Microsoft Dynamics Customization and Configuration
- Business Units and Security Roles
- Business Units
- Managing Business Units
- Security Features
Configuring Users and Teams
- User Management Overview
- Adding and Maintaining User Accounts
- Team Configuration
Customizing Microsoft Dynamics CRM Overview
- Customization Methodology
- Who can Customize Microsoft Dynamics CRM?
- Types of Customizations
- Types of Customizations – Solutions
- Customization Concepts
- Field Data Types
- Field Properties
- Creating Fields
- Creating Option Sets
- Entity Concepts
- Modifying Custom Entities
Customizing Relationships and Mappings
- Types of Entity Relationships
- Creating Entity Relationships
- Entity Mapping
Customizing Forms, Views, and Charts
- Basic UI Customization Capabilities
- View Customization Overview
- Form Customization Overview
- Other Form Objects
- Creating New Forms
Configuring Field Security
- Field Security Scope
- Field Security and Other Security Methods
- Enabling Auditing
- Viewing Audit Data
- Managing Audit Partitions
- Solutions Review
- Exporting and Importing Unmanaged Solutions
- Exporting and Importing Managed Solutions
Microsoft Dynamics CRM Training FAQ
Call now: +917550235061 or +917624941770 and know the exciting offers available for you!
Besant Technologies offers 250+ IT training course in more than 20+ branches with 10+ years Experienced Expert level Trainers.
- Fully hands-on training
- 30+ hours course duration
- Industry expert faculties
- Completed 1500+ batches
- 100% job oriented training
- Certification guidance
- Own course materials
- Resume editing
- Interview preparation
- Affordable fees structure
Besant Technologies is the Legend in offering placement to the students. Please visit our Placed Students List on our website.
More than 2000+ students placed in last year. It has a dedicated placement portal which caters to the needs of the students during placements. Besant Technologies conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
- 92% percent placement record.
- 1000+ interviews organized.
Our trainers are more than 10+ years of experience in course relevant technologies. Trainers are expert level and fully up-to-date in the subjects they teach because they continue to spend time working on real-world industry applications. Trainers have experienced on multiple real-time projects in their industries.
- Are working professionals working in multinational companies such as CTS, TCS, HCL Technologies, ZOHO, Birlasoft, IBM, Microsoft, HP, Scope, Philips Technologies, etc…
- Trained more than 2000+ students in a year.
- Strong theoretical & practical knowledge.
- Are certified professionals with high grade. Are well connected with hiring HRs in multinational companies.
No worries. Besant technologies assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
Besant Technologies provides many suitable modes of training to the students like
- Classroom training
- One to One training
- Fast track training
- Customized training
You will receive Besant Technologies globally recognized course completion certification.
Yes, Besant Technologies provides group discounts for its training programs. To get more details, visit our website and contact our support team via Call, Email, Live Chat option or drop a Quick Enquiry. Depending on the group size, we offer discounts as per the terms and conditions.
We accept all major kinds of payment options. Cash, Card (Master, Visa, and Maestro, etc), Net Banking and etc.
Microsoft Dynamics CRM Training Reviews
As per my experience in Besant I would like to say that they have very nice course curriculum designed as per market relevance and faculties are best in class...
I wanted to build my career in IT. Hats-off to the trainers at the training centre. They provide complete assistance and always ready to guide...
The course covered an incredible amount of ground in an amazingly short time. But the transitions from topic to topic were seamless, as each topic builds upon the previous one...
i would refer my friends for any academic courses under Besant Technologies training institute for a best one. Thank you every one for the genuine co-operation...
There is a very good guidance for individuals. My trainers Doubts can be clarified thereby. The infrastructure of the institute is also pretty good...
Each and every point, topic covered systematically with correct flow. Regular batches conducted on time, no gaps, no leaves...
I could get a clear picture about the course and trainer was clearing each and every doubts which i was getting. And Besant Technologies is a very good platform...
Its a good Training institute for both freshers and for experienced people. Creates a good leaning environment and Faculties are well expertise in their domain...
Faculty is highly knowledgeable, experienced and possess high exposure. He answered all queries with lot of patience. Course got completed on time as promised. One of the best faculty I have ever seen...
Excellent coaching As well as good Placement support. I would strongly recommend you that this is one of the best training institute in Bangalore...
Faculty is very friendly and will go above and beyond to help out. The trainer Ram is very knowledgeable and has good industry practice. Overall a great experience!..
It was a great learning experience and has an added advantage of flexible timings. The guides are very helpful and cooperative...
Hi, i finished my selenium training in this institute. Really superb training. Working persons and freshers easily can get real time knowledge here..
Java course I had learned in your institute will be very much useful for me to improve my programing skills.Now,i get much more better confidence..
Training was really good with most of the concepts covered along with real time examples .doupts were clarified and also interview questions...
The class was informative and easy to understand. One of the Best Android training institute in Marathahalli Besant Technologies..
Sessions were detailed oriented. Each and everything was explained in detail with examples. Completely it was practical sessions which I liked most..
I was joined to Python training in Besant technologies under Anand Sir. The training was very good with good reasoning, practical problems and clearing all concepts .They also give practical experience..
HI i am Deepan. I completed my AWS Course in Besant Technologies Bangalore Indira Nagar branch. The training is really awesome. The trainer explained all the concepts in detailed manner. It really helpful for my project. Thanks to the trainer and the team of Besant Technologies.
I did selenium course in Indira Nagar, Bangalore. The trainers are very helpful to complete my course with full knowledge. He explained all the concepts in different real time examples it really good to understand. Every project is really helpful to understand every concepts. Thanks for the best ever support given by the team of Besant Technologies
Hi i completed my Hadoop course in Indira Nagar. Trainer Mr.Karthick is a excellent trainer. He had good experience in Hadoop. All the concepts explained in both theoretical and practical manner. The doubt clearing session is very helpful to gain deep knowledge in Hadoop. Best hadoop training in bangalore.
Microsoft Dynamics CRM Trainer Profile & Placement
Our Microsoft Dynamics CRM Trainers
- More than 10 Years of experience in Microsoft Dynamics CRM Technologies
- Has worked on multiple realtime Microsoft Dynamics CRM projects
- Working in a top MNC company in Chennai
- Trained 2000+ Students so far.
- Strong Theoretical & Practical Knowledge
- certified Professionals
Microsoft Dynamics CRM Placement Training in Anna Nagar, Chennai
- More than 2000+ students Trained
- 95% percent Placement Record
- 1000+ Interviews Organized
Besant Technologies Official Branches
Plot No. 119, No.8,
11th Main Rd, Vijaya Nagar,
Tamil Nadu 600042
Old No:146/2- New, No: 48,
Habibullah Rd, T. Nagar,
Chennai, Tamil Nadu 600017
180/84, 1st Floor,
Karnataka Bank Building,
Trunk Rd,Porur, Chennai,
Tamil Nadu 600116
1st Floor, No.2A
Duraisamy Reddy St,
Near Passport Seva,
Tambaram West, Chennai,
Tamil Nadu 600045
1st Floor, No 54, 1633, 13th Main Rd, Bharathi Colony,
H Block, Tirumaniamman Nagar,
Anna Nagar, Chennai - 600040
Tamil Nadu, India
22/67, 1st Floor,
North mada street,
Near Valmiki St, Thiruvanmiyur,
Chennai, Tamil Nadu 600041
5/318, 2nd Floor,
Sri Sowdeswari Nagar,
Old Mahabalipuram Rd,
Tamil Nadu 600097
No.37, Ground Floor,
Maraimalai Nagar, Chennai,
Tamil Nadu 603209
No. 4/76, Ambedkar Street,
OMR Road, Egatoor, Navallur,
Tamil Nadu 600130