Best Microsoft Dynamics CRM Training in Chennai

Our Training in Anna Nagar, Chennai is completely looking to offer this Microsoft Dynamics CRM training in various places in and around Chennai. Our Microsoft Dynamics CRM training centers are equipped with a perfect environment to learn with all the required facilities. We guide our Microsoft Dynamics CRM training students to be certified at the end of our course. In the last six months timeframe, we have completed Microsoft Dynamics CRM training for more than 80+ students with excellent feedback and placements. We are charging very competitive in the market which helps to bring more Microsoft Dynamics CRM professionals into this market. Our Microsoft® Dynamics® CRM training course fee is very nominal which anyone can pay in installment basis as well. We are having multiple class timings which suit everyone who wants to learn in their own timings. Our Microsoft Dynamics CRM training will be scheduled in regular weekdays and weekends based on the student’s request. We do have fast track Microsoft Dynamics CRM training and online Microsoft Dynamics CRM training with one-to-one basis. We are giving more Microsoft Dynamics® CRM training for corporates which employees of their company will be benefits with our training.

 

Classroom Batch Training

One To One Training

Online Training

Customized Training

Microsoft Dynamics CRM Key Features

Besant Technologies offers Microsoft Dynamics CRM Training in Chennai in more than 9+ branches with expert trainers. Here are the key features,

  • 30+ Hours Course Duration
  • 100% Job Oriented Training
  • Industry Expert Faculties
  • Free Demo Class Available
  • Completed 500+ Batches
  • Certification Guidance

Microsoft Dynamics CRM Training Batch Schedule

Microsoft Dynamics CRM Training Syllabus

Introduction

  • Benefits of Closed Loop Marketing
  • Creating and Using Marketing Lists
  • Marketing Campaigns and Quick Campaigns
  • Quick Campaigns
  • Introduction to Marketing Campaigns
  • Creating a Marketing Campaign
  • Creating and Using Campaign Templates
  • Importing Leads

Implementing and Managing Marketing Campaigns

  • Campaigns, Campaign Activities, and Marketing Lists
  • Creating and Using Email Templates
  • Sales Literature, Products, and Price Lists
  • Distributing Campaign Activities
  • Capturing and Viewing Campaign Responses
  • Working with Campaign Responses

Analysis, Reporting, and Goals

  • Analyzing Marketing Information with Lists, Views, and Charts
  • Working with Reports
  • Creating and Managing Marketing Goals
  • Creating Charts
  • Customizing and Working with Dashboards

Sales Management in Microsoft Dynamics

  • Introduction
  • Overview of the Sales Process in Microsoft Dynamics CRM
  • Core Records in the Sales Process
  • Tracking Competitors and Managing Sales Literature
  • Working with Leads
  • Working with Opportunities
  • Sales Processes, Workflows, and Dialogs

Working with the Product Catalog

  • The Product Catalog and the Sales Process
  • Unit Groups
  • Adding and Maintaining Products
  • Creating, Maintaining and Using Price Lists

Sales Order Processing

  • The Microsoft Dynamics CRM Sales Order Process
  • Opportunities, Quotes, and the Sales Process
  • Working with Orders
  • Working with Invoices

Analysis, Reporting, and Goals

  • Analyzing Sales Information with Lists, Views, and Charts
  • Working with Reports
  • Exporting Sales Information to Microsoft Office Excel
  • Creating and Managing Sales Goals
  • Creating Charts
  • Dashboards

Service Management in Microsoft Dynamics

  • Introduction
  • Getting Started with Service Management
  • Cases and the Service Management Process
  • Queues and Contracts in Service Management
  • Working with Cases in the Case Grid

Working with Cases and Contracts

  • Creating Case Records
  • Working with Cases
  • Contracts and Contract Templates
  • Creating and Working with Contracts
  • Using Contracts with Cases

Using the Knowledge Base

  • Article Templates
  • Creating, Approving and Publishing Articles
  • Using and Searching the Knowledge Base
  • Cases and Knowledge Base Articles

Working with Teams and Queues

  • Introduction to Teams
  • Introduction to Queues
  • Creating and Managing Queues
  • Working with Queues and Queue Items
  • Using Workflows with Queues

Analysis, Reporting, and Goals

  • Service Management Reports
  • Service Management Charts and Dashboards
  • Goal Management for Service

Service Scheduling in Microsoft Dynamics

Introduction

  • Service Scheduling Overview
  • Service Scheduling Scenarios
  • Service Scheduling Process
  • Working with Service Activities and the Service Calendar
  • Closing, Canceling or Rescheduling a Service Activity
  • Using Charts and Reports to Analyze Service Activities

Advanced Topics

  • Understanding the Service Activity Scheduling Engine
  • Resources, Services and Selection Rules
  • Incorporating Customer Preferences
  • Resource and Service Capacity Requirements
  • Understanding Sites and Same-Site Requirements

Microsoft Dynamics Customization and Configuration

  • Business Units and Security Roles
  • Business Units
  • Managing Business Units
  • Security Features

Configuring Users and Teams

  • User Management Overview
  • Adding and Maintaining User Accounts
  • Team Configuration

Customizing Microsoft Dynamics CRM Overview

  • Customization Methodology
  • Who can Customize Microsoft Dynamics CRM?
  • Types of Customizations
  • Types of Customizations – Solutions

Customizing Fields

  • Customization Concepts
  • Field Data Types
  • Field Properties
  • Creating Fields
  • Creating Option Sets

Customizing Entities

  • Entity Concepts
  • Modifying Custom Entities

Customizing Relationships and Mappings

  • Types of Entity Relationships
  • Creating Entity Relationships
  • Entity Mapping

Customizing Forms, Views, and Charts

  • Basic UI Customization Capabilities
  • View Customization Overview
  • Charts
  • Form Customization Overview
  • Other Form Objects
  • Creating New Forms

Configuring Field Security

  • Field Security Scope
  • Field Security and Other Security Methods

Configuring Auditing

  • Enabling Auditing
  • Viewing Audit Data
  • Managing Audit Partitions

Configuring Solutions

  • Solutions Review
  • Exporting and Importing Unmanaged Solutions
  • Exporting and Importing Managed Solutions

Microsoft Dynamics CRM Training FAQ

Call now: +917550235061 or +917624941770 and know the exciting offers available for you!

Besant Technologies offers 250+ IT training course in more than 20+ branches with 10+ years Experienced Expert level Trainers.

  • Fully hands-on training
  • 30+ hours course duration
  • Industry expert faculties
  • Completed 1500+ batches
  • 100% job oriented training
  • Certification guidance
  • Own course materials
  • Resume editing
  • Interview preparation
  • Affordable fees structure

Besant Technologies is the Legend in offering placement to the students. Please visit our Placed Students List on our website.

More than 2000+ students placed in last year. It has a dedicated placement portal which caters to the needs of the students during placements. Besant Technologies conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.

  • 92% percent placement record.
  • 1000+ interviews organized.

Our trainers are more than 10+ years of experience in course relevant technologies. Trainers are expert level and fully up-to-date in the subjects they teach because they continue to spend time working on real-world industry applications. Trainers have experienced on multiple real-time projects in their industries.

  • Are working professionals working in multinational companies such as CTS, TCS, HCL Technologies, ZOHO, Birlasoft, IBM, Microsoft, HP, Scope, Philips Technologies, etc…
  • Trained more than 2000+ students in a year.
  • Strong theoretical & practical knowledge.
  • Are certified professionals with high grade. Are well connected with hiring HRs in multinational companies.

No worries. Besant technologies assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.

Besant Technologies provides many suitable modes of training to the students like

  • Classroom training
  • One to One training
  • Fast track training
  • Customized training

You will receive Besant Technologies globally recognized course completion certification.

Yes, Besant Technologies provides group discounts for its training programs. To get more details, visit our website and contact our support team via Call, Email, Live Chat option or drop a Quick Enquiry. Depending on the group size, we offer discounts as per the terms and conditions.

We accept all major kinds of payment options. Cash, Card (Master, Visa, and Maestro, etc), Net Banking and etc.

Please Contact +919962528293, +917624941772.

Or you can share your queries through info@besanttechnologies.com

Microsoft Dynamics CRM Training Reviews

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Rishi Sinha 2 days ago

As per my experience in Besant I would like to say that they have very nice course curriculum designed as per market relevance and faculties are best in class...

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Venki 3 days ago

I wanted to build my career in IT. Hats-off to the trainers at the training centre. They provide complete assistance and always ready to guide...

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Kunal Chowda 5 days ago

The course covered an incredible amount of ground in an amazingly short time. But the transitions from topic to topic were seamless, as each topic builds upon the previous one...

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Jawahar Kumar 1 day ago

i would refer my friends for any academic courses under Besant Technologies training institute for a best one. Thank you every one for the genuine co-operation...

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Harthik Aswin 2 days ago

There is a very good guidance for individuals. My trainers Doubts can be clarified thereby. The infrastructure of the institute is also pretty good...

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Soumik Banerjee 4 days ago

Each and every point, topic covered systematically with correct flow. Regular batches conducted on time, no gaps, no leaves...

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Nandini Gowda 1 day ago

I could get a clear picture about the course and trainer was clearing each and every doubts which i was getting. And Besant Technologies is a very good platform...

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Lohith Kumar 2 days ago

Its a good Training institute for both freshers and for experienced people. Creates a good leaning environment and Faculties are well expertise in their domain...

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Veena Kg 4 days ago

Faculty is highly knowledgeable, experienced and possess high exposure. He answered all queries with lot of patience. Course got completed on time as promised. One of the best faculty I have ever seen...

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Fanoos Hussein 1 day ago

Excellent coaching As well as good Placement support. I would strongly recommend you that this is one of the best training institute in Bangalore...

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Desmond Correa 3 days ago

Faculty is very friendly and will go above and beyond to help out. The trainer Ram is very knowledgeable and has good industry practice. Overall a great experience!..

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Roopali Krishnappa 6 days ago

It was a great learning experience and has an added advantage of flexible timings. The guides are very helpful and cooperative...

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Abirami Subburaj 1 day ago

Hi, i finished my selenium training in this institute. Really superb training. Working persons and freshers easily can get real time knowledge here..

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Divya Kandhasamy rated as 5 days ago

Java course I had learned in your institute will be very much useful for me to improve my programing skills.Now,i get much more better confidence..

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Annamalai Malai 6 days ago

Training was really good with most of the concepts covered along with real time examples .doupts were clarified and also interview questions...

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Vel Murgan 1 day ago

The class was informative and easy to understand. One of the Best Android training institute in Marathahalli Besant Technologies..

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Jyotsna Viraktamath 2 days ago

Sessions were detailed oriented. Each and everything was explained in detail with examples. Completely it was practical sessions which I liked most..

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Swadhin Dhal 6 days ago

I was joined to Python training in Besant technologies under Anand Sir. The training was very good with good reasoning, practical problems and clearing all concepts .They also give practical experience..

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Deepan 1 day ago

HI i am Deepan. I completed my AWS Course in Besant Technologies Bangalore Indira Nagar branch. The training is really awesome. The trainer explained all the concepts in detailed manner. It really helpful for my project. Thanks to the trainer and the team of Besant Technologies.

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Sadhik 2 days ago

I did selenium course in Indira Nagar, Bangalore. The trainers are very helpful to complete my course with full knowledge. He explained all the concepts in different real time examples it really good to understand. Every project is really helpful to understand every concepts. Thanks for the best ever support given by the team of Besant Technologies

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Vivin 6 days ago

Hi i completed my Hadoop course in Indira Nagar. Trainer Mr.Karthick is a excellent trainer. He had good experience in Hadoop. All the concepts explained in both theoretical and practical manner. The doubt clearing session is very helpful to gain deep knowledge in Hadoop. Best hadoop training in bangalore.

Microsoft Dynamics CRM Trainer Profile & Placement

Our Microsoft Dynamics CRM Trainers

  • More than 10 Years of experience in Microsoft Dynamics CRM Technologies
  • Has worked on multiple realtime Microsoft Dynamics CRM projects
  • Working in a top MNC company in Chennai
  • Trained 2000+ Students so far.
  • Strong Theoretical & Practical Knowledge
  • certified Professionals

Microsoft Dynamics CRM Placement Training in Anna Nagar, Chennai

  • More than 2000+ students Trained
  • 95% percent Placement Record
  • 1000+ Interviews Organized

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